”Le Pietrine” Ordering Info

Product selection

All the items we display on our website are in stock. Articles that are out of stock are marked with « Availability ».

The Shopping Cart
Choose from the rich variety of our products on our shop and add them to your cart.
To arrive at the shopping cart from any other page, click on the voice ”Carrello” located in the right box ”Menù Pagine” of each page. Once at the shopping cart, you can review all the items that you have placed in your shopping cart and information about each item. You can also make some changes to your shopping cart here, such as modify quantities or remove an item from your shopping cart. If you wish to continue shopping, click the "Torna al catalogo" button. If you are finished selecting items, click the "Vai alla cassa" button.

Out of stock
We notified when the items you like are temporarily out of stock.

Newsletters
Our newsletter inform you about our new products and special offers. You can easily unsubscribe to our Newsletters by digiting your email address without marking any boxes or by clicking on the unsubscription link at the end of each Newsletter.

Order and payment

Login
Before your first order, you need to create an Account by clicking on « Login » located on the main menu accessible on the box down at left of each page.

Your Account
In Your Account, you can access and change your registered personal details at any time and view the orders you placed.
You can vary your delivery address when it suits you. You can also suscribe to our Newsletters.

To order
If you are finished selecting items, click the "Vai alla cassa" button. You can also directly click on Carrello located in the box “Menù pagine” of each page.
We are unable to receive any order by phone or by fax.

Update order
It is not possible to update an ordered paid by credit card.
In case of payment by credit transfer, you can update your order with our help. Please send us the list of modifications you want to make to info@lepietrine.com..

Payment methods

By credit card with the secure online payment system by Paypal

Items delivery

Order status
Our automated system will send tracking information directly to you via the email address you provided with your order. You can check the status of your order at any time by signing on your Order History clicking on My Account.

Delivery shipping
Countries Of the UE:

According to the destination of the commodity, the middle time esteemed of delivery is of 3 to 6 working days. The commodity is delivered through Italian Mails with "Paccocelere3."

You can check the state of delivery inserting the code of your consignment on the site of Italian Mails to the link that we will send you through mail during the consignment.

Rest Of The World:

According to the destination of the commodity, the middle time esteemed of delivery is of 6 working days. The commodity is delivered through Italian Mails with "Paccocelere3."

You can check the state of delivery inserting the code of your consignment on the site of Italian Mails to the link that we will send you through mail during the consignment.

Your satisfaction

Right of return
If for any reason you are not happy with an item in your order, you have the right to return all articles ordered.
Within 15 days from the day we receive them, we will refund you their price on your account. This amount will be automatically deducted from your next order.
We are not able to replace returned items because our jewels are only pieces, we can replace with jewel whit the same or advanced value. .
Please reference your return with your name and address and your order number.
    Please return the goods with reference of your name, address and order number, to the following address :
    Angela Ceragioli
    via Francesco de Antonio 4
    15121 Alessandria ITALIA
For any further information, please contact us info@lepietrine.com.